Do you have AXIS web cameras? Do you use MacOS or IOS?

Chances are that you have been suffering the same issue that i have, for more than a year now… and that has been driving me a bit mad!

I have had an issue for more than a year, that’s been driving me a bit mad…

This issue is that current versions of the AXIS WebOS user interface interact badly with Safari, such that Safari keeps popping up a login window over and over (and over and over). You can hit ‘cancel’ to dismiss the login box, but it keeps on coming back, and back and back. Its infuriating.

When I asked AXIS support for help, they didn’t (help) me at all. They just told me to use another browser (which works, but I don’t want to use another browser).

I have finally found the fix, and I wanted to write it down in case it helps others. I found the fix today on an AXIS web page, in reference to a specific camera and IOS, but it turns out that the fix works in general with all AXIS cameras and with Safari on MacOS X as well as on IOS. Yay!

To fix this issue on IOS:

To use AXIS OS web interface with iOS 15 or iPadOS 15, go to Settings > Safari > Advanced > Experimental Features and disable NSURLSession Websocket.

To fix this issue on MacOS X:

If the ‘Develop’ menu is not visible in Safari on the Mac, first make it appear by doing this:

Go to  Safari > Preferences, click Advanced, then select “Show Develop menu in menu bar”

Now, turn off the same ‘Experimental Feature’ (NSURLSession Websocket) by finding it and un-checking it under the Develop > Experimental Features menu.

and…happy days 🙂